Shipping policy

Last updated: June 29, 2026

At JAIMORA, we aim to deliver your order safely and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

Once your order is placed successfully, we will begin processing it after payment confirmation or order verification.

Orders are usually processed within 1–3 business days.

Order processing may take longer during:

Sale periods.
Public holidays.
High order volume.
Stock verification.
Courier service delays.

Shipping Timeline

After dispatch, orders are usually delivered within:

3–7 business days for most locations in India.
7–10 business days for remote or non-serviceable areas.

Delivery timelines are estimates and may vary depending on your location, courier partner, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you complete your order.

Shipping charges may depend on:

Delivery location.
Order value.
Product weight.
Courier availability.
Cash on Delivery availability, if applicable.

Cash on Delivery

Cash on Delivery may be available for selected locations and orders.

COD availability will be shown at checkout. Additional COD charges may apply and will be displayed before order confirmation.

Order Tracking

Once your order is shipped, you may receive tracking details through email, SMS, WhatsApp, or your account dashboard, depending on the information provided during checkout.

You can use the tracking details to check the delivery status of your order.

Incorrect Shipping Information

Please make sure your shipping address, phone number, and email address are correct before placing the order.

JAIMORA will not be responsible for failed delivery due to:

Incorrect address.
Incomplete address.
Wrong phone number.
Customer unavailable at delivery location.
Refusal to accept the order.

If the order is returned due to incorrect details or failed delivery, re-shipping charges may apply.

Delayed Delivery

We try our best to deliver orders within the estimated timeline. However, delays may happen due to courier issues, weather conditions, strikes, public holidays, government restrictions, or other unavoidable reasons.

JAIMORA will not be liable for delays caused by courier partners or circumstances beyond our control.

Damaged or Missing Package

If your package is damaged, tampered with, or missing any item, please contact us within 48 hours of delivery.

Please share:

Order number.
Clear images of the package.
Clear images of the product.
Unboxing video, if available.

After verification, we will assist you with replacement, exchange, or refund as per our policy.

Non-Serviceable Locations

Some pin codes may not be serviceable by our courier partners. If your location is not serviceable, we may contact you for an alternate address or cancel the order and process the applicable refund.